IKEA, the Swedish furniture giant, has announced that it will close its Shanghai Jing’an City Store in July 2023, three years after its opening. The store was the first of its kind in mainland China, offering a smaller and more convenient shopping experience for customers who wanted to buy small items without going to the larger IKEA outlets.
However, the store failed to meet the expectations of IKEA and its customers, as it faced fierce competition from online and offline rivals, such as Suning, Tmall, JD.com and Red Star Macalline. The store also suffered from the impact of the COVID-19 pandemic, which reduced customer traffic and increased operating costs.
The closure of the Shanghai Jing’an City Store is not an isolated case for IKEA in China. IKEA already closed one store in Guiyang in April 2022, just two and a half years after it opened, citing changing shopping patterns during the pandemic. The company also shut down its Shanghai Yangpu Store in July 2022, less than two years after its opening. Moreover, some of its planned store openings have been delayed or canceled.
IDEA is not the only foreign retailer that is struggling to survive in China's competitive and fast-changing retail landscape. Hypermarket operators such as Walmart and Carrefour have also seen their market share decline and closed dozens of stores in recent years3. According to a study by Bain & Co and Kantar Worldpanel, sales at hypermarkets in mainland China have fallen at an annualised pace of 7 per cent over the past three years, while e-commerce sales have grown by 24%.
Facing the huge uncertainty of China's economy, even large international retailers need to face huge challenges.