PayPal CEO Alex Chriss sent an internal letter to all employees on Tuesday, revealing plans to implement a global workforce reduction of 9%. Approximately 2,500 individuals are expected to be impacted by these layoffs. Notably, these cuts will affect both current employees and positions that PayPal had intended to fill. Affected personnel will receive notifications over the upcoming weekend.
According to Chriss, this decision is driven by the need for PayPal to enhance its focus and efficiency. The company aims to streamline operations by leveraging automation and integrating relevant technologies to minimize complexity and redundancies. Despite these measures, PayPal remains committed to investing in business sectors that can foster and accelerate growth.
It is worth noting that PayPal recently announced its foray into the field of artificial intelligence.
Chriss, who assumed the role of PayPal CEO in September 2023, previously served as an executive at tax software company Intuit. Notably, he led Intuit's acquisition of Mailchimp for $12 billion in 2021.